Replacing Ink

PALCS will supply EACH student with ONE new ink cartridge (black OR color, but NOT BOTH,) per school year.

Examples:

  • A family with one student in the school is entitled one black OR color cartridge per year (not both.)  Other cartridges must be purchased by the family.
  • A family with two or more students: EACH student is entitled to one black OR color cartridge per year.  Therefore, two students may receive a total of two cartridges (most families request a black for one student and a color for the other student.)  Other cartridges must be purchased by the family.

To receive your replacement cartridge, please call 1-877-PALCS-TLC.  The Help Desk will require the following information:

  1. Your student(s) name.
  2. Your printer model (should be Lexmark x3350, Lexmark x5270, Lexmark x3550, or HP)
  3. If you need a black or color cartridge