The IT Department is planning a remote upgrade of our Internet Filter starting the week of September 22, 2014.  This upgrade will be done on students with the Windows XP operating system and will last approximately 5-15 minutes.  Computers must be hardwired and students must be be logged in to the network.  You will know the process has started when you see a pop-up messages giving you a two minutes to save any work you happen to have open.  Your system will reboot twice and you will see a series of messages and code on the screen throughout the process.  The upgrade is complete when you return the screen that shows the login box.  Learn more about our Internet Filters here.

Click Here for directions on fixing issues with special programs, such as the lockdown browser, Imagination Station, TI Calculator, or other plug-ins or programs


Technical Support

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Mon - Fri, 8 am - 4 pm


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Internet Safety

phoneTips and tricks for keeping you and your children safe on the Internet.

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phoneDownload and update software packages on home computers and certain PALCS computers.

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Remote Assistance

phoneCall the Help Desk at 1-877-PALCS-TLC, then click here to let your representative remotely access your computer and fix problems.